
- Thessalia (Lia) Merivaki, PhD | Associate Teaching Professor, Georgetown University, McCourt School of Public Policy | Associate Research Professor, The Massive Data Institute, Georgetown University
- Mara Suttmann-Lea, PhD | Associate Professor of American Politics, Connecticut College
- Paul Gronke, PhD | Professor of Political Science, Reed College | Founder & Director, Elections & Voting Information Center
Local election officials (LEOs) play a key role in educating voters. But LEOs have to balance voter education with other competing needs and demands.
Results from the 2024 Elections & Voting Information (EVIC) Local Election Official Survey and ongoing research by Merivaki and Suttmann-Lea identify three important lessons for election practitioners, policymakers, and others in the democracy space:
- Across the board, LEOs say voter education is important and professionally fulfilling.
- LEOs who serve in medium-sized jurisdictions (5001 – 25,000 and 25,001 – 100,000 registered voters) are most likely to say that resource constraints limit their ability to educate voters.
- We think this is because medium-sized jurisdictions have too many voters to rely solely on face-to-face channels (like in the smallest jurisdictions), but have insufficient staff and resources to manage multiple communication channels (like in the largest jurisdictions).
The policy solution is to right-size funding and resources for election offices, paying particular close attention to the medium-sized jurisdictions that face the greatest challenges.
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By Shelley Kimball, PhD, Johns Hopkins University
Election officials in local offices across the country have experienced a surge in public records requests in recent years, and some of them are perceived as vexatious, unduly burdensome, frustrating, voluminous, overwhelming, or harassing. While requests for information are fundamental to government transparency, unduly burdensome requests are straining the limited resources of election officials.
Results from the 2024 Elections & Voting Information Center (EVIC) Local Election Official (LEO) Survey show that while election officials recognize the increasing burden of excessive requests, their preferred solutions emphasize transparency, openness, and the use of technology rather than punitive measures.
In the following paragraphs, we outline the issue, examine LEOs’ perspectives, and recommend actionable solutions that balance public access to information with the operational needs of local election offices.
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Local Election Officials (LEOs) are “stewards of democracy,” positioned at the frontline of
elections in the United States. They ensure fair, free, accessible, and secure elections. The annual
Elections & Voting Information Center (EVIC) Local Election Official (LEO) Survey captures the
challenges and successes facing election officials each year. In 2024, we heard from over 650 LEOs
nationwide.
LEOs continue to manage the new obstacles that come with each election. They have endured
challenges from political forces, local finance and budget changes, and shifting state election
policy. As stewards of democracy, they continue to serve voters with dedication. However, we are
concerned that ongoing stressors will result in accelerated departures from election offices. Hiring
difficulties also suggest that these pressures are not limited to the chief local election official and
create challenges at all levels of election offices.
The 2024 election administration experience was relatively uneventful compared to past elections.
While the election results were rapid and clear, we share a note of caution.

- Since 2020, key measures indicate that job stress remains high.
- Job satisfaction has fallen and is not recovering.
- The number of reported retirement plans remains high, and LEOs continue to share experiencing threats and harassment.
- Full-time hiring has become more difficult.
- Localities report highly diverse revenue sources for funding operations.
The report closes with a review of LEOs’ perspectives on the performance of US elections and their role in voter education and engagement.

Elections & Voting Information Center (EVIC) Research Director Paul Manson, PhD, presented at the National Association of State Election Directors (NASED) winter conference in Washington, DC on February 3, 2025.
Paul’s presentation featured a preview of the forthcoming 2024 EVIC Local Election Official (LEO) Survey report, focused on LEO job satisfaction, hiring challenges, and the diverse funding models used across local election jurisdictions.
I am thankful for the opportunity to present our 2024 survey results to election leaders from across the United States at the NASED conference. I hope these results can support them in their critical work at the state and local levels.

By Paul Gronke, PhD | Paul Manson, PhD
As our Elections & Voting Information Center (EVIC) readers know, the administration of elections in the United States is a decentralized system with a complex set of diverse institutional arrangements that vary across states and sub-state jurisdictions.

Nearly 8,000 officials spread across 50 states and the District of Columbia hold many titles. They are selected by many different methods and have varying degrees of autonomy from their states (and their counties in the instance of villages, cities, etc., who conduct elections in Michigan, Wisconsin, and New England states). And, of course, they operate in very different political, demographic, and geographical environments.
In the face of this diversity, there are common features, predictable challenges, and a shared professional commitment that connects officials from the smallest Midwestern or New England township to densely populated urban and sprawling metropolitan suburban areas.
Since 2018, EVIC at Reed College has created and continuously evolved its often quoted and highly anticipated annual Survey of Local Election Officials (LEOs). And today, after the dust begins to settle on Election Day 2023 and election officials throughout the country shift focus to the 2024 primaries and presidential election, our team is proud to share our 2023 LEO Survey results and report.
The 2023 LEO Survey was conducted during the off-year (although there is no true “off-year” for election officials) by EVIC in collaboration with SSRS, our skilled survey administration partner and designer of the infographics used in our 2023 report.
In response to feedback from the elections community, researchers, and others working in the democracy space, we learned that a major challenge faced by almost all offices is summed up by one term: resiliency. In this turbulent time of rapid change, competitive elections, and increased public scrutiny, how have these offices adapted and performed?
Key takeaways from the 2023 LEO Survey include:

- Job satisfaction remains high. LEOs say that “integrity”, “service”, and “community” come to mind when they think about what they like about their jobs. When asked what they don’t like about their jobs, “misinformation”, “politics”, and “stress” are at the top of their minds.
- Peak elections workload forces most officials to stretch to their limits, or go beyond them. On a percentage basis, the increased workload during “peak” election season is truly extraordinary – from 50% to 535% higher hours worked during elections as compared to the rest of the year. This is dependent on the size of the jurisdiction.
- Turnover is twice as high as found in prior LEO surveys. However, loss of institutional knowledge may be tempered by lateral movement. For example, the average LEO in the largest-sized (>100,000) jurisdictional category has been in their current position for only 5 years, but has 16 years of experience in elections. We need to know not just about when LEOs depart, but we need to know about who replaces a LEO when they depart.
- Staffing and hiring continue to be a challenge for many election offices. Barriers to hiring include job classifications that have fallen out of sync with the skill sets currently needed to administer elections as well as non-competitive pay. LEOs are divided as to whether the political environment is a barrier.
- Misinformation is a concern among most LEOs. LEOs in smaller jurisdictions rely primarily on face-to-face communication to counter misinformation, while LEOs in larger jurisdictions rely on a broad suite of communications channels that includes social media, websites, email, etc.
On the 2023 LEO Survey page, you will find our report on the high-level survey findings. And for those of you who may be academic researchers or other data geeks (and we mean that in a good way!), you will find the following 2023 resources available to download and comb through, including the 2023 web-based instrument, crosstabs, and codebooks, as well as the codebooks, crosstabs, and questionnaires from our 2018-2022 studies.
The EVIC LEO Surveys also collect metrics to monitor the environment in which these public servants serve, their attitudes toward their work, and the situations and circumstances in which they find themselves. Since the 2020 election, the EVIC team has examined LEO perception of threats and harassment inside and outside of their workplace and the effects of this situation over time.
The 2023 LEO Survey was generously supported by the Massachusetts Institute of Technology Election Data and Science Lab (MEDSL) with additional survey communications support from the Election Trust Initiative to enable us to produce such high-quality infographics.The inaugural LEO Survey of 2018 through the 2022 Survey was funded by our collaborative partner on those efforts – Democracy Fund – without whose support this idea would not have become a reality. In addition to our current and past survey funders and their respective team members (way too many to name), we’d like to recognize our external team at SSRS and our current internal EVIC team: Jay Lee (Reed ‘19), Michelle Shafer, Simon Ahn (Reed ‘24) and Abby Durant (Reed ‘24), for their extremely valuable contributions to the success of this effort.
And last – but most importantly – we thank election officials all over the country in almost every state, for taking the time to thoughtfully respond to our survey and help us in sharing results.
If you are an academic researcher who would like to work with our data, a leader of a national, regional, or state association of election officials interested in having a presentation on the 2023 LEO Survey at your next meeting, or a member of the media interested in writing about the 2023 Survey, please contact EVIC Senior Program Manager Michelle Shafer via email.

Paul Manson, Research Director, and Paul Gronke, Director
Elections & Voting Information Center
Many in the elections and democracy space are concerned about the loss of institutional knowledge and expertise if many elections officials decide to depart from the field in response to increasing workloads, higher job stress, and a new environment of abuse, threats, and harassment.
We want to be mindful that departures and retirements after a Presidential and midterm may be a normal phenomena — LEOs over the years have told us that the period after a federal election cycle is a common time that an official, and their staff, will target for departures.
EVIC has been collecting survey data on planned retirements and departures since 2020. In each year, we asked respondents whether or not they were eligible to retire, and if so, were they planning on retiring before the 2024 election. For those respondents who were not eligible to retire, we also asked whether they had plans to leave the field.
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Local election officials in Wisconsin have been put in an untenable situation. LEOs are being asked to administer an election in the midst of a global pandemic and while a statewide “stay at home” order has been issued by Governor Tony Evers.
For a period of time, it seemed like Wisconsin politicians were able to work together and navigate the challenges of the COVID-19 pandemic. That is until an election occurred. While politicians continue to fight with one another from their home offices, 1,849 local election officials, thousands of volunteer poll workers, and millions of citizens are being forced to decide between their health and their right to vote.
Who are these dedicated civil servants who have been asked to shoulder the challenge of holding the first COVID-19 pandemic election? In partnership with the Democracy Fund, the Early Voting Information Center at Reed College has been surveying local election officials nationwide about their jobs, their career aspirations, and their opinions about election integrity and reform. We’d like to share a few of these findings to put a human face on Wisconsin’s “stewards of democracy.”
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In case you missed our October 8, 2024 webinar “The Impact of EVIC’s Local Election Official Survey Program on Election Science Research and Election Administration” – or want to re-watch this fantastic discussion – the conversation between EVIC’s Founder and Director and Reed College Political Scientist Paul Gronke, PhD, and 2024-2026 Andrew Carnegie Fellows and Election Science researchers Lisa A. Bryant, PhD (California State University, Fresno), and Mara Suttmann-Lea, PhD, Connecticut College), is posted to our new EVIC YouTube channel at this link.